abra enables you to achieve your ERP project’s strategic business goals. Each ERP project is supported by a highly skilled project manager, from implementation, through going live, to ongoing support and customer service. Our aim is to allow our customers to achieve new objectives by ensuring optimal management of projects, progress follow ups, budgets, and schedules.
As part of the ERP implementation process, abra’s ERP team provides customers with business consultancy services and support, with an emphasis on successful implementation and correct use of the chosen system. During the consultancy stage, abra places great emphasis on providing recommendations for achieving business goals, optimally benefiting from the new ERP system, and leveraging work methods. At the end of the implementation process, the abra experts continue to provide customers with support and services, to ensure ongoing improvements in line with the company’s evolving business activities.
abra’s training and implementation team conducts comprehensive training for the organization’s users. The project manager builds a training program that optimally addresses the customer’s organizational needs, to provide effective Train the Trainer Instruction (TTI) for all functional users. In addition, abra offers a range of unique training courses for training different teams within the customer’s organization.
The abra ERP team is highly skilled and experienced in data migration processes and in assisting customer when moving their historical data from old systems to the new one. To improve process efficiency, we employ unique methods for conducting data migration – ensuring a fast and successful process – as well as for mapping data files in a methodical and controlled process, deciphering and transferring financial actions, orders, and more.
As a leading service company who places its customers’ business activities in the center, we have created a professional customer support and service center comprised of application experts who provide fast, professional, and courteous service for abra customers.
